Privacy Policy

1. Introduction

Nexis Lab ("we," "our," or "us") operates as an independent software development studio committed to protecting the privacy of all users. This Privacy Policy provides a comprehensive explanation of how we collect, use, store, and safeguard your information when you interact with our applications and services. We believe in complete transparency regarding data practices, and this document serves as our commitment to responsible data handling.

By accessing or using any application developed by Nexis Lab, you acknowledge that you have read, understood, and agree to be bound by the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue use of our applications immediately.

2. Information We Collect

We adhere to the principle of data minimization, collecting only information that is strictly necessary for the proper functioning of our applications. Our data collection practices are designed to respect user privacy while enabling the features and functionality you expect.

The categories of information we may collect include:

• User-Provided Information: Data you voluntarily submit, including your name, email address, or other contact details when you reach out for support, submit feedback, or register for services. We only collect what you explicitly choose to share with us.
• Automatically Collected Usage Data: Non-personally identifiable information about how you interact with our applications, such as features accessed, session duration, and user preferences. This data helps us understand usage patterns and improve application functionality.
• Technical Device Information: Basic device and system information including device type, operating system version, application version, and general diagnostic data necessary for troubleshooting technical issues and ensuring compatibility.
• Crash Reports and Performance Data: Anonymous error logs and performance metrics that help identify and resolve technical issues, ensuring application stability and reliability for all users.

We do not collect sensitive personal information such as financial data, health information, precise geolocation, or biometric data unless explicitly required by a specific application feature. In such cases, clear notice is provided, and explicit consent is obtained before any collection occurs.

3. How Information Is Used

Information collected through our applications is used solely for legitimate purposes that directly benefit you as a user. We are committed to using your data responsibly and only for the following purposes:

• To provide, operate, and maintain the core functionality of our applications and services
• To improve, personalize, and enhance the user experience based on aggregated usage patterns
• To diagnose technical problems, fix bugs, and maintain application stability
• To respond promptly and effectively to your inquiries, feedback, and support requests
• To communicate important updates about our applications, including security notices
• To comply with applicable laws, regulations, and legal obligations

4. Data Storage & Security

Protecting your information is a fundamental priority. We implement comprehensive technical and organizational security measures designed to prevent unauthorized access, alteration, disclosure, or destruction of your data. Our security practices include:

• Industry-standard encryption protocols (TLS/SSL) for all data transmitted between your device and our servers
• Encryption of sensitive data at rest using strong cryptographic algorithms
• Strict access controls limiting data access to only what is necessary for application functionality
• Regular security assessments and code reviews to identify and address potential vulnerabilities
• Secure development practices following industry-recognized security guidelines

While we employ robust security measures, it is important to acknowledge that no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we commit to promptly addressing any security incidents and notifying affected users as required by law.

5. Third-Party Services

To provide certain functionality, our applications may integrate with third-party services. These services operate under their own privacy policies, and we encourage you to review them. Third-party services we may utilize include:

• Google Play Services: Essential for app distribution, updates, and core functionality on Android devices. Google Play Services may collect device identifiers and usage information as described in Google's privacy policy at https://policies.google.com/privacy
• Analytics Services: We may use privacy-respecting analytics tools to understand aggregate usage patterns, feature popularity, and performance metrics. This data is collected anonymously and cannot be used to identify individual users.
• Cloud Infrastructure Providers: Secure, reputable cloud services may be used for data storage and application hosting, selected based on their compliance with industry security standards.

We carefully evaluate all third-party services for their privacy practices and security standards before integration. However, we cannot control and are not responsible for the privacy practices of these external services.

6. Children's Privacy

Protecting children's privacy is of paramount importance. Our applications are not directed at children under the age of 13, and we do not knowingly collect, use, or disclose personal information from children under 13 years of age.

If you are a parent or legal guardian and believe that your child has provided personal information to us without your consent, please contact us immediately using the contact information provided below. Upon verification, we will take prompt steps to delete such information from our systems.

If we discover that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will delete that information as quickly as possible and take measures to prevent future occurrences.

7. User Rights

We respect your rights regarding your personal information. Depending on your jurisdiction and applicable laws, you may have the following rights:

• Right of Access: You may request a copy of the personal information we hold about you
• Right to Rectification: You may request correction of any inaccurate or incomplete information
• Right to Erasure: You may request deletion of your personal information, subject to legal retention requirements
• Right to Restrict Processing: You may request limitations on how we use your information
• Right to Data Portability: You may request your data in a structured, machine-readable format
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the information provided in Section 9. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before processing certain requests.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

For significant changes that materially affect how we handle your personal information, we will make reasonable efforts to notify you through appropriate channels, such as in-app notifications or prominent notices on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our applications following any changes indicates your acceptance of the updated policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, we welcome you to contact us. We are committed to addressing your inquiries promptly and thoroughly.