Privacy Policy

1. Introduction

DEVLOGS (SMC-PRIVATE) LIMITED ("We," "Us," "Our," or "Developer") is committed to protecting your privacy. This Privacy Policy explains how Wooden Word Craft ("Application") collects, uses, discloses, and safeguards your information when you access and use our mobile application on the Google Play Store and other digital platforms.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not download or use this Application.

2. Information We Collect

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining the Application
• Personalizing your gaming experience
• Improving application performance and features
• Analyzing usage patterns and user behavior
• Responding to your inquiries and providing customer support
• Detecting, preventing, and addressing fraud or security issues
• Complying with legal obligations
• Marketing and promotional purposes (with your consent)

4. Data Security & Storage

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we remain committed to protecting your data.

Your data is primarily stored on secure cloud servers. Data retention follows our internal policies and applicable laws—we retain information only as long as necessary for stated purposes.

5. Third-Party Services & Advertising

Wooden Word Craft may integrate third-party services for analytics, advertising, crash reporting, and cloud infrastructure. These third parties have their own privacy policies. We recommend reviewing their policies as we are not responsible for their practices.

You may opt out of personalized advertising through your device settings or by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info.

6. Children's Privacy (COPPA Compliance)

Wooden Word Craft is designed to be age-appropriate and family-friendly. If the Application is directed toward children under 13, the following protections apply:

• We limit data collection from users under 13
• We do not knowingly collect personal information from children without verifiable parental consent
• We do not share children's data with third parties for marketing purposes
• We provide age-appropriate privacy and security measures
• Parents/guardians can request access, correction, or deletion of their child's data

If we discover that we have collected data from a child under 13 without parental consent, we will promptly delete it. Parents who believe their child's data has been collected may contact us at the addresses provided below.

7. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share data:

• With service providers and business partners under confidentiality agreements
• When required by law or government request
• To protect our legal rights or the safety of users
• In connection with a merger, acquisition, or asset sale
• With your explicit consent

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Correction: Request correction of inaccurate information
• Right to Deletion: Request deletion of your data (subject to legal obligations)
• Right to Opt-Out: Withdraw consent for data processing
• Right to Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when this policy was last revised. Continued use of the Application following modifications constitutes your acceptance of the updated policy.

10. Contact Information

For any privacy-related questions or requests, please contact us using the information above. We will respond within 30 days of receipt.

11. GDPR Compliance (EEA Users)

For users in the European Economic Area (EEA), the following GDPR-compliant terms apply:

• Legal Basis: We process personal data based on your consent, contract performance, or legitimate interests.
• Data Protection Officer: Contact tahira@nexislab.me for data protection inquiries.
• Data Transfer: Data may be transferred outside the EEA with appropriate safeguards.
• Withdrawal of Consent: You may withdraw consent at any time without affecting prior processing legality.
• Right to Lodge Complaint: You have the right to lodge complaints with your local data protection authority.

12. CCPA Compliance (California Users)

For California residents, the California Consumer Privacy Act (CCPA) provides the following rights:

• Right to Know: You can request what personal information we collect and how we use it.
• Right to Delete: You can request deletion of your personal information (with certain exceptions).
• Right to Opt-Out: You can opt out of the "sale" of personal information (we do not sell data).
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
• Authorized Agent: You may designate an authorized agent to make CCPA requests on your behalf.

To exercise CCPA rights, contact us at tahira@nexislab.me with proof of residency.

13. International Privacy Rights

Users in other jurisdictions may have additional privacy rights including:

• LGPD (Brazil): Right to access, correct, delete, and port personal data.
• POPIA (South Africa): Right to be informed, access, correct, and challenge personal information processing.
• PIPEDA (Canada): Right to access and request correction of personal information.
• PDPA (Thailand): Right to access, request correction, erasure, and object to processing.

14. Developer Contact Information

For privacy-related questions, data access requests, or to report a privacy concern, please contact us using the information above. We will respond within 30 days of receipt. Include your full name and specific details about your request to expedite processing.